Mental construal and perceived job control as antecedents of emotional labor and well-being

Mental construal and perceived job control as antecedents of emotional labor and well-being

Research on surface acting (i.e., faking or suppressing emotions to meet display rules) and deep acting (i.e., attempting to experience emotions to meet display rules) indicates that surface acting typically has substantial negative effects on employee well-being, whereas deep acting has displayed w...

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書目詳細資料
Main Authors:	Daniels, M. A., Greguras, Gary John, GILLESPIE, J.Z.
格式:	text
語言:	English
出版:	Institutional Knowledge at Singapore Management University 2014
主題:	Emotional construal well-being Business
在線閱讀:	https://ink.library.smu.edu.sg/lkcsb_research/4436
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!
機構:	Singapore Management University
語言:	English

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