Secret conversation opportunities facilitate minority influence in virtual groups: The influence on majority power, information processing, and decision quality

• Main Authors: SWAAB, Roderick I., PHILLIPS, Katherine W., SCHAERER, Michael
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2016
• Subjects: Secret conversations; Communication; Minority influence; Power; Dissent; Group decision-making; Virtual teams; Business and Corporate Communications; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/5170; https://ink.library.smu.edu.sg/context/lkcsb_research/article/6169/viewcontent/Secret_conversation_opp_2016_av.pdf
• Institution: Singapore Management University

We examined the impact of secret conversation opportunities during virtual team discussions on majority opinion holders’ motivation to attend to minority opinion holders. Studies 1a and b showed that majorities were more motivated to process others’ arguments when secret conversation opportunities w...