The illusion of transparency in performance appraisals: When and why accuracy motivation explains unintentional feedback inflation
The present research shows that managers communicate negative feedback ineffectively because they suffer from transparency illusions that cause them to overestimate how accurately employees perceive their feedback. We propose that these illusions emerge because managers are insufficiently motivated...
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| Main Authors: | , , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2018
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/5558 https://ink.library.smu.edu.sg/context/lkcsb_research/article/6557/viewcontent/Illusion_of_transparency_2018_pvoa.pdf https://ink.library.smu.edu.sg/context/lkcsb_research/article/6557/filename/0/type/additional/viewcontent/Transparency_PA_SM.docx |
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| Institution: | Singapore Management University |
| Language: | English |