Establishing HR professionals' influence and credibility: Lessons from the capital markets and investment banking sector
Through two separate studies involving 47 interviews inside 22 institutions in the capital markets and investment banking sector, we explore the levels of influence and sources of credibility for senior HR professionals, and examine the challenges they face in establishing credibility. We compare th...
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sg-smu-ink.lkcsb_research-73262019-09-20T02:58:21Z Establishing HR professionals' influence and credibility: Lessons from the capital markets and investment banking sector ALDRICH, Paul DIETZ, Graham CLARK, Timothy Adrian Robert HAMILTON, P.eter Through two separate studies involving 47 interviews inside 22 institutions in the capital markets and investment banking sector, we explore the levels of influence and sources of credibility for senior HR professionals, and examine the challenges they face in establishing credibility. We compare these findings against previous research, which has identified several determinants of HR's influence and credibility. Our findings confirm that HR's modest influence is contingent on the predispositions and convictions of key stakeholders, notably the CEO, but also depends on the decision being taken. We find that the basis for senior HR professionals' credibility is more individual than institutional, and that HR professionals and senior business managers differ in the priorities they assign to credibility determinants. Finally, the studies illuminate an enduring inherent tension for HR in establishing credibility, between servicing their internal clients' needs and retaining a level of independence. We reflect upon the transient nature of HR credibility in this sector and others. 2015-01-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/lkcsb_research/6327 info:doi/10.1002/hrm.21626 https://ink.library.smu.edu.sg/context/lkcsb_research/article/7326/viewcontent/Estab_HR_prof_influence_credibility_2014_sv.pdf Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Trust HRBPs Credibility Qualitative research methodology Organizational politics Top management teams Strategic HR Finance and Financial Management Human Resources Management Organizational Behavior and Theory |
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Trust HRBPs Credibility Qualitative research methodology Organizational politics Top management teams Strategic HR Finance and Financial Management Human Resources Management Organizational Behavior and Theory ALDRICH, Paul DIETZ, Graham CLARK, Timothy Adrian Robert HAMILTON, P.eter Establishing HR professionals' influence and credibility: Lessons from the capital markets and investment banking sector |
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Through two separate studies involving 47 interviews inside 22 institutions in the capital markets and investment banking sector, we explore the levels of influence and sources of credibility for senior HR professionals, and examine the challenges they face in establishing credibility. We compare these findings against previous research, which has identified several determinants of HR's influence and credibility. Our findings confirm that HR's modest influence is contingent on the predispositions and convictions of key stakeholders, notably the CEO, but also depends on the decision being taken. We find that the basis for senior HR professionals' credibility is more individual than institutional, and that HR professionals and senior business managers differ in the priorities they assign to credibility determinants. Finally, the studies illuminate an enduring inherent tension for HR in establishing credibility, between servicing their internal clients' needs and retaining a level of independence. We reflect upon the transient nature of HR credibility in this sector and others. |
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text |
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ALDRICH, Paul DIETZ, Graham CLARK, Timothy Adrian Robert HAMILTON, P.eter |
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ALDRICH, Paul DIETZ, Graham CLARK, Timothy Adrian Robert HAMILTON, P.eter |
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ALDRICH, Paul |
title |
Establishing HR professionals' influence and credibility: Lessons from the capital markets and investment banking sector |
title_short |
Establishing HR professionals' influence and credibility: Lessons from the capital markets and investment banking sector |
title_full |
Establishing HR professionals' influence and credibility: Lessons from the capital markets and investment banking sector |
title_fullStr |
Establishing HR professionals' influence and credibility: Lessons from the capital markets and investment banking sector |
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Establishing HR professionals' influence and credibility: Lessons from the capital markets and investment banking sector |
title_sort |
establishing hr professionals' influence and credibility: lessons from the capital markets and investment banking sector |
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Institutional Knowledge at Singapore Management University |
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2015 |
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https://ink.library.smu.edu.sg/lkcsb_research/6327 https://ink.library.smu.edu.sg/context/lkcsb_research/article/7326/viewcontent/Estab_HR_prof_influence_credibility_2014_sv.pdf |
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