Toward a publics-driven, emotion-based approach in crisis communication: Testing the Integrated Crisis Mapping (ICM) model
Extending current theories in crisis communication, the authors have developed a more systemic approach to understanding the role of emotions in crises and the strategies used to respond. The authors’ Integrated Crisis Mapping (ICM) model is based on a public-based, emotion-driven perspective where...
Saved in:
Main Authors: | , , |
---|---|
Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2010
|
Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6643 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Singapore Management University |
Language: | English |
Be the first to leave a comment!