Conflict positioning in crisis communication: Impact of antecedent conditions on negotiation
Organizations need to position themselves favorably in times of crisis. The conflict positioning conceptualization offers a framework for organizations to do so by integrating insights of crisis communication with negotiation through the following steps. First, understanding the factors that will af...
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2022
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Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/7014 https://ink.library.smu.edu.sg/context/lkcsb_research/article/8013/viewcontent/ncmr_543_pang_pvoa.pdf |
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Institution: | Singapore Management University |
Language: | English |