Understanding human-centred artificial intelligence in the banking sector
The advent of smart digital devices and social media has shaped how consumers interact and transact with their financial institutions. Consumers increasingly want hyperpersonalised interactions that are more frequent and proactive, while financial institutions have a growing need to cater to consume...
محفوظ في:
| المؤلفون الرئيسيون: | , |
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| التنسيق: | text |
| اللغة: | English |
| منشور في: |
Institutional Knowledge at Singapore Management University
2023
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| الموضوعات: | |
| الوصول للمادة أونلاين: | https://ink.library.smu.edu.sg/lkcsb_research/7351 https://ink.library.smu.edu.sg/context/lkcsb_research/article/8350/viewcontent/AIRWA_2_4_AIRWA0005_Arul.pdf |
| الوسوم: |
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