The "Dark Side" of Digital Product Upgrades

• Main Authors: CHEN, Liang, SMU Office of Research
• Format: text
• Published: Institutional Knowledge at Singapore Management University 2023
• Subjects: Product Upgrades; Mobile App Games; App Development; Digital Innovations; Business; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/research_infographics/14; https://ink.library.smu.edu.sg/context/research_infographics/article/1014/viewcontent/14._The_Dark_Side_of_Digital_Product_Upgrades.pdf
• Institution: Singapore Management University

Companies can constantly release improved products to capture value from digital innovations, but there is a ‘dark side’ to doing so. A study by SMU Associate Professor of Strategy and Entrepreneurship Chen Liang and his co-researchers argues that while product upgrades are intended to capture value...