Are personas done?: Evaluating the usefulness of personas in the age of online analytics

In this research, we conceptually examine the use of personas in an age of large-scale online analytics data. Based on the criticism and benefits outlined in prior work and by practitioners working with online data, we formulate the major arguments for and against the use of personas given real-time...

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Bibliographic Details
Main Authors: SALMINEN, Joni, JANSEN, Bernard J., AN, Jisun, KWAK, Haewoon, JUNG, Soon-gyo
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2018
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Online Access:https://ink.library.smu.edu.sg/sis_research/6680
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Institution: Singapore Management University
Language: English