Are personas done?: Evaluating the usefulness of personas in the age of online analytics
In this research, we conceptually examine the use of personas in an age of large-scale online analytics data. Based on the criticism and benefits outlined in prior work and by practitioners working with online data, we formulate the major arguments for and against the use of personas given real-time...
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Main Authors: | SALMINEN, Joni, JANSEN, Bernard J., AN, Jisun, KWAK, Haewoon, JUNG, Soon-gyo |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2018
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Online Access: | https://ink.library.smu.edu.sg/sis_research/6680 |
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Institution: | Singapore Management University |
Language: | English |
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