Assessing the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students

• Main Authors: SHIM, Kyong Jin, MENKHOFF, Thomas, TEO, Ying Qian, ONG, Clement Shi Qi
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2023
• Subjects: Chatbots; Natural language processing; experiential learning; student engagement; learning effectiveness; Artificial Intelligence and Robotics; Asian Studies; Business; Computer Sciences; Higher Education
• Online Access: https://ink.library.smu.edu.sg/sis_research/8154; https://ink.library.smu.edu.sg/context/sis_research/article/9157/viewcontent/s10639_023_11795_5_pvoa.pdf
• Institution: Singapore Management University

In this paper, we empirically examine and assess the effectiveness of a chatbot workshop as experiential teaching and learning tool to engage undergraduate students enrolled in an elective course “Doing Business with A.I.” in the Lee Kong Chian School of Business (LKCSB) at Singapore Management Univ...