Restructured frame-of-reference training improves rating accuracy
The use of heuristic judgments is prevalent in organizations and negatively impacts accurate employee assessments. To minimize the negative impact of heuristic judgments (i.e., anchoring and adjustment), we aim to improve rating accuracy by restructuring frame‐of‐reference (FOR) training. We conduct...
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Main Authors: | TSAI, Ming-Hong, WEE, Serena, KOH, Brandon |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2019
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Online Access: | https://ink.library.smu.edu.sg/soss_research/2824 https://ink.library.smu.edu.sg/context/soss_research/article/4081/viewcontent/Restructured_frame_of_reference_training_improves_rating_accuracy.pdf |
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Institution: | Singapore Management University |
Language: | English |
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