DIGITAL TRANSFORMATION MODEL FOR COURIER, EXPRESS, AND PARCEL SERVICE PROVIDERS IN INDONESIA
Technological advancements have presented challenges for courier, express, and parcel (CEP) service providers which are responsible for delivering goods to customers. One of the challenges is increasing customer expectations for a better delivery experience. On the other hand, the start of the...
Saved in:
| Main Author: | |
|---|---|
| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/55442 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |