ANALYZING THE INFLUENCE OF SMMA AND CX ON UNIQLO’S INSTAGRAM SHOP PURCHASE INTENTION THROUGH RELATIONSHIP QUALITY

Social media has become a necessary platform for many businesses in the world. As their new advanced features called Instagram Shop, allow enterprises to create direct communication and good relationships with their customers. As well as to assist them in making purchases easier in order to increase...

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Bibliographic Details
Main Author: Daffa Rivalki Afif, Muhammad
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/70414
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Institution: Institut Teknologi Bandung
Language: Indonesia
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