Pengaruh Penanganan Keluhan Terhadap Kepuasan Konsumen atas Penanganan Keluhan Pelayanan Rumah Sakit Studi pada RSUP Dr. Sardjito Yogyakarta
At this time the business environment has become very tight competition. Health services have become good commodity as a business opportunity. Shown by the number of hospitals and diagnostic centers establishments in Yogyakarta. Customers who want to re-use the services is the key to success to be a...
Saved in:
Main Authors: | , Maximilianus Sendy Arttanto, , Dr. Slamet Santoso Sarwono, M.B.A., Ph.D. |
---|---|
Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
|
Subjects: | |
Online Access: | https://repository.ugm.ac.id/119146/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=59139 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Universitas Gadjah Mada |
Similar Items
-
PROSEDUR PENANGANAN KELUHAN KONSUMEN PT GALAXY ALAM SEMESTA
by: MARCELLINO PRATAMA RAJASA, 151611013058
Published: (2019) -
PENGARUH KAPABILITAS KARYAWAN DALAM PENANGANAN KELUHAN TERHADAP KEPERCAYAAN MELALUI KUALITAS DAN KEPUASAN ATAS PENANGANAN KELUHAN PETANI TEBU OLEH PABRIK GULA SOEDHONO NGAWI
by: MUKHLIS AMRULLAH, 041141046
Published: (2014) -
PENANGANAN KELUHAN DI PT. GARUDA INDONESIA (Studi Deskriptif tentang Penanganan Keluhan Konsumen dalam Reservasi di PT. Garuda Indonesia Branch Office Surabaya)
by: MONICA PUTRI DWI CIPTA ANWAR, 151611413018
Published: (2019) -
SISTEM PENANGANAN KELUHAN TAMU
(Study Deskriptif tentang Jenis dan Cara Penanganan Keluhan
Tamu di Inna Simpang Surabaya)
by: SHAHNAZ NATASHA INTANI, 151411413016
Published: (2017) -
ANALISIS PENGARUH PERSEPSI KONSUMEN ATAS PENANGANAN KELUHAN TERHADAP LOYALITAS KONSUMEN PERUSAHAAN PADA Cv. JAZZA COMM
DI BLITAR
by: GESANG WIDAKDO, 049812296/E
Published: (2003)