Pengaruh implementasi Customer Relationship Management (CRM) terhadap kinerja ekonomi dengan moderator CRM-Compatible Organization Alignment dan CRM-Technology
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Main Authors: | , MANDRA, Lingga Kuntadi, , Dra. Sari Winahjoe S., MBA |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2006
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/72626/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=33491 |
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Institution: | Universitas Gadjah Mada |
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