The influence of perception and expectation into customer overall satisfaction and word of mouth to the thai food dining experience
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Main Authors: | , SYAHRIL, Megawati, , Basu Swastha Dharmmesta, Prof., Dr., MBA |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2009
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/84068/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=44932 |
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Institution: | Universitas Gadjah Mada |
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