Nordstrom and Rustan's : who is the better customer service provider?.

The present study is a comparative analysis aimed to determine which between Nordstrom of America and Rustan's of the Philippines, is a better quality service provider. A sample of one hundred customers was utilized to respond to the survey forms and answer the interview. The study reveals that...

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Bibliographic Details
Main Authors: Flores, Luisa Isabel A., Lopue, Ginny Lynn C.
Format: text
Language:English
Published: Animo Repository 2002
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/10344
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Institution: De La Salle University
Language: English