Nordstrom and Rustan's : who is the better customer service provider?.
The present study is a comparative analysis aimed to determine which between Nordstrom of America and Rustan's of the Philippines, is a better quality service provider. A sample of one hundred customers was utilized to respond to the survey forms and answer the interview. The study reveals that...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2002
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/10344 |
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| Institution: | De La Salle University |
| Language: | English |