Work-from-home setting and its effect on job satisfaction, organizational commitment, and employee engagement of Paymaya operations employees in times of COVID-19 pandemic

• Main Authors: Inza-Cruz, Rafael Enrico, Uy, Andrea Laura, Villamor, Chriztian Manuel
• Format: text
• Language: English
• Published: Animo Repository 2022
• Subjects: Telecommuting—Philippines; Job satisfaction; Organizational commitment; Electronic funds transfers—Philippines—Personnel management; Human Resources Management
• Online Access: https://animorepository.dlsu.edu.ph/etdb_dsi/75; https://animorepository.dlsu.edu.ph/context/etdb_dsi/article/1061/viewcontent/Work_From_Home_Setting_and_its_Effect_on_Job_Satisfaction_Organi2_Redacted.pdf
• Institution: De La Salle University

Working From Home has been the normal procedure for work ever since the COVID-19 pandemic hit. Employees are asked to change their work setup and get used to working in the comforts of their homes. The study aims to assess the effect of a Work-From-Home Setup on the Job Satisfaction, Organizational Commitment, and Employee Engagement among employees primarily in the operations department of PayMaya Philippines. The study used a quantitative approach methodology using a survey questionnaire. The target respondents of 84 were based on the result of applying Slovin’s formula from 106 population count of employees in the Operations department. Descriptive Analysis, Correlational analysis, and Linear Regression were all used to analyze the quantitative data of the study. The authors of the study utilized a confidence level of 95% and a margin of error of 5% to analyze the data. The result from the study showed that Work-From-Home has a significant and positive effect towards Job Satisfaction, Organizational Commitment, and Employee Engagement among PayMaya's operations department employees. Therefore, the study concluded that the Work-From-Home setup can be used as a good alternative to traditional office, particularly to the Operations department of PayMaya, Philippines