Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth

This article examines review helpfulness as a function of reviewer reputation, review rating, and review depth. In drawing data from the popular review platform Amazon, results indicate that review helpfulness is positively related to reviewer profile and review depth but is negatively related to re...

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Bibliographic Details
Main Authors: Banerjee, Snehasish, Chua, Alton Yeow Kuan
Other Authors: Wee Kim Wee School of Communication and Information
Format: Article
Language:English
Published: 2015
Online Access:https://hdl.handle.net/10356/101925
http://hdl.handle.net/10220/38693
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Institution: Nanyang Technological University
Language: English