Consumer responses to a price increase vs. a price decrease or a withdrawal of promotion.

Many past studies have investigated the impact of price cuts and promotions on consumers. In contrast, there have been relatively few studies done on consumer responses to price increases and withdrawals of promotion. Price increases and withdrawals of promotion are, however, important marketing act...

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Bibliographic Details
Main Authors: Liau, Florence Ling Ying., Lin, Xiu Qin., Or, Wenhui.
Other Authors: Lim, Lewis Kui Suen
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10420
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Institution: Nanyang Technological University
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Summary:Many past studies have investigated the impact of price cuts and promotions on consumers. In contrast, there have been relatively few studies done on consumer responses to price increases and withdrawals of promotion. Price increases and withdrawals of promotion are, however, important marketing actions which help firms maintain or restore profitability in the midst of intense competition. Two issues are particularly worthy of attention: (1) Will a price increase so adversely affect consumer responses that it becomes challenging to implement? (2) Will a withdrawal of promotions of equivalent value produce a less adverse effect than an outright price increase?