Ways local Internet Service Providers can better meet consumers' needs.

This project seeks to explore the ways local ISPs can better meet Customers' needs. We aim to identify the significant factors that customers look for when choosing an ISP, to determine the factors that affect their satisfaction level of services provided by the ISPs and to recommend strategies...

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Bibliographic Details
Main Authors: Seow, Yunn Shyan., Tan, Sze Quin., Tang, Hwee Ting.
Other Authors: Xia, Yang
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/11537
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Institution: Nanyang Technological University

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