The value of questions in organizing : reconceptualizing contributions to online public information goods

• Main Authors: Bighash, Leila, Oh, Poong, Fulk, Janet, Monge, Peter
• Other Authors: Wee Kim Wee School of Communication and Information
• Format: Article
• Language: English
• Published: 2021
• Subjects: Social sciences::Communication; Public Goods; Knowledge Sharing
• Online Access: https://hdl.handle.net/10356/152592
• Institution: Nanyang Technological University

In contrast to previous research that treats question‐askers as free‐riders, this article conceptualizes questions and information requests as important forms of contribution to generating online public information goods. By requesting information, individuals make visible an informational need, cal...