Parcel self-collection for urban last-mile deliveries: a review and research agenda with a dual operations-consumer perspective
Self-collection concepts, such as collection and delivery points and parcel lockers, have been commonly deployed. These concepts rely on consumers’ efforts to carry out Last-Mile Delivery (LMD) tasks and consequently relieve both operators’ financial and sustainability pressures. Since the success o...
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Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
2023
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Online Access: | https://hdl.handle.net/10356/164612 |
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Institution: | Nanyang Technological University |
Language: | English |