Consumer acceptance of the autonomous robot in last-mile delivery: a combined perspective of resource-matching, perceived risk and value theories

Consumer acceptance of the autonomous robot in last-mile delivery: a combined perspective of resource-matching, perceived risk and value theories

Following the expansion of e-commerce, the need for transportation services has increased. Moreover, the pandemic has decreased in-person interaction, necessitating contactless technologies. The autonomous delivery robot (ADR) is one such contactless technology used in last-mile delivery (LMD). Henc...

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Bibliographic Details
Main Authors: Koh, Le Yi, Xia, Zhiyang, Yuen, Kum Fai
Other Authors: School of Civil and Environmental Engineering
Format: Article
Language:English
Published: 2024
Subjects:
Engineering
Consumer acceptance
Last-mile delivery
Online Access:https://hdl.handle.net/10356/175841
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Institution: Nanyang Technological University
Language: English

Internet

https://hdl.handle.net/10356/175841

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