Consumer acceptance of the autonomous robot in last-mile delivery: a combined perspective of resource-matching, perceived risk and value theories

• المؤلفون الرئيسيون: Koh, Le Yi, Xia, Zhiyang, Yuen, Kum Fai
• مؤلفون آخرون: School of Civil and Environmental Engineering
• التنسيق: مقال
• اللغة: English
• منشور في: 2024
• الموضوعات: Engineering; Consumer acceptance; Last-mile delivery
• الوصول للمادة أونلاين: https://hdl.handle.net/10356/175841
• المؤسسة: Nanyang Technological University

Following the expansion of e-commerce, the need for transportation services has increased. Moreover, the pandemic has decreased in-person interaction, necessitating contactless technologies. The autonomous delivery robot (ADR) is one such contactless technology used in last-mile delivery (LMD). Henc...