Consumer acceptance of the autonomous robot in last-mile delivery: a combined perspective of resource-matching, perceived risk and value theories
Following the expansion of e-commerce, the need for transportation services has increased. Moreover, the pandemic has decreased in-person interaction, necessitating contactless technologies. The autonomous delivery robot (ADR) is one such contactless technology used in last-mile delivery (LMD). Henc...
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
2024
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| Subjects: | |
| Online Access: | https://hdl.handle.net/10356/175841 |
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| Institution: | Nanyang Technological University |
| Language: | English |