Evolving role of customer information systems and its development within the financial services industry
Technology's continued evolution over the decades has created an information revolution. Financial institutions face the same uncertainty that technology will increasingly influence the banking industry's development and ultimate transformation, and technology firms have come to realise th...
Saved in:
Main Author: | D Silva-Bryce, Anne Marinda |
---|---|
Other Authors: | Foo, Schubert Shou Boon |
Format: | Theses and Dissertations |
Published: |
2008
|
Subjects: | |
Online Access: | http://hdl.handle.net/10356/2127 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Nanyang Technological University |
Similar Items
-
The impact of relationship marketing in building customer loyalty for the business clients of BDO Unibank’s Cash Management Services in Makati City
by: Castro, Mike Oliver R.
Published: (2020) -
CRM for regional banks : an analysis of strategy, technology and implementation.
by: Binz, Christian.
Published: (2008) -
Digital customer experience in financial services
by: Lugtu, Reynaldo C., Jr.
Published: (2022) -
Factors influencing customer experience management and customer experience value
by: Sirin Akaraputipun
Published: (2012) -
Linking Customer Assets to Financial Performance
by: Hogan, John E., et al.
Published: (2002)