Data-driven process redesign to enable mass customization of healthcare services

The healthcare delivery system is confronted with the challenge to offer an increasing variety of healthcare services according to individual patients’ medical needs while in the meantime to control rapidly increasing healthcare cost. This thesis investigates the theoretical feasibility and practica...

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Bibliographic Details
Main Author: Zhang, Xiaojin
Other Authors: Chen Songlin
Format: Theses and Dissertations
Language:English
Published: 2014
Subjects:
Online Access:https://hdl.handle.net/10356/61826
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Institution: Nanyang Technological University
Language: English

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