Quality-driven profitability analysis in service operations
10.1080/01605682.2020.1740624
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Article |
| Published: |
Taylor & Francis
2021
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| Subjects: | |
| Online Access: | https://scholarbank.nus.edu.sg/handle/10635/196012 |
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| Institution: | National University of Singapore |