Maintaining consistent sustainability performance through peaks in last mile logistics: What factors most influence the maintenance of consistent social and environmental sustainability performance in last mile logistics during peak periods? How do these factors exercise this influence?

• Main Author: SARAN, Prashant
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2023
• Subjects: Last mile logistics; social sustainability; environmental sustainability; consistent sustainability performance; e-commerce; demand peaks; stakeholder pressure; contingencies; partnerships; demand management; supply management; last mile network resilience.; E-Commerce; Operations and Supply Chain Management
• Online Access: https://ink.library.smu.edu.sg/etd_coll/542; https://ink.library.smu.edu.sg/context/etd_coll/article/1540/viewcontent/GPBA_AY2019_DBA_Prashant_Saran.pdf
• Institution: Singapore Management University

Last Mile Logistics (LML) is the final leg of the supply chain that gets the product to the chosen destination point of the end consumer. LML has been witnessing unprecedented growth driven by increasing urbanization and growth in e-commerce retail sales. The impact of the rapid growth of LML is bei...