Customer Satisfaction Index of Singapore: Executive Summary 2007

The Institute of Service Excellence at Singapore Management University was appointed by the Workforce Development Agency (WDA) to implement and maintain an annual benchmark for service related industries in Singapore. The 2007 Customer Satisfaction Index of Singapore (CSISG 2007) is based on data fr...

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主要作者: Institute of Service Excellence, SMU
格式: text
語言:English
出版: Institutional Knowledge at Singapore Management University 2008
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在線閱讀:https://ink.library.smu.edu.sg/ises_research/6
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1002&context=ises_research
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機構: Singapore Management University
語言: English