Customer Satisfaction Index of Singapore: Executive Summary 2007
The Institute of Service Excellence at Singapore Management University was appointed by the Workforce Development Agency (WDA) to implement and maintain an annual benchmark for service related industries in Singapore. The 2007 Customer Satisfaction Index of Singapore (CSISG 2007) is based on data fr...
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2008
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| Online Access: | https://ink.library.smu.edu.sg/ises_research/6 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1002&context=ises_research |
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| Institution: | Singapore Management University |
| Language: | English |