Customer Satisfaction Index of Singapore: Executive Summary 2008
The Institute of Service Excellence at Singapore Management University (ISES) was appointed by the Singapore Workforce Development Agency (WDA) to implement and maintain an annual benchmark for the services sectors in Singapore. The Customer Satisfaction Index of Singapore (CSISG) was first launched...
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Main Author: | Institute of Service Excellence, SMU |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2009
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/ises_research/5 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1003&context=ises_research |
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Institution: | Singapore Management University |
Language: | English |
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