Customer Satisfaction Index of Singapore 2012: Q1 Results
Between 2011 and 2012, customer satisfaction for the InfoCommunications sector rose by 1.6-points to 65.9-points (on a 0 to 100 scale). This significant 2.5% improvement reverses the downward trend the sector experienced since tracking begun in 2007.
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2012
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| Online Access: | https://ink.library.smu.edu.sg/ises_research/38 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1011&context=ises_research |
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| Institution: | Singapore Management University |
| Language: | English |