Customer Satisfaction Index of Singapore 2012: Full Year Overview
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, subsector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. Singa...
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Main Author: | Institute of Service Excellence, SMU |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2013
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Online Access: | https://ink.library.smu.edu.sg/ises_research/35 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1014&context=ises_research |
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Institution: | Singapore Management University |
Language: | English |
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