CSISG fieldwork methodology whitepaper
Comparisons of Results and Respondent Demographic Profiles between Interviewer Administered Face-to-face Survey and Respondent Self-administered Online Survey for the Customer Satisfaction Index of Singapore (CSISG)
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| Language: | English |
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Institutional Knowledge at Singapore Management University
2020
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| Online Access: | https://ink.library.smu.edu.sg/ises_research/77 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1075&context=ises_research |
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sg-smu-ink.ises_research-10752020-06-16T08:52:28Z CSISG fieldwork methodology whitepaper Institute of Service Excellence, SMU Comparisons of Results and Respondent Demographic Profiles between Interviewer Administered Face-to-face Survey and Respondent Self-administered Online Survey for the Customer Satisfaction Index of Singapore (CSISG) 2020-03-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/ises_research/77 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1075&context=ises_research http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Institute of Service Excellence eng Institutional Knowledge at Singapore Management University Customer satisfaction Singapore industry service excellence Asian Studies Management Sciences and Quantitative Methods |
| institution |
Singapore Management University |
| building |
SMU Libraries |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
SMU Libraries |
| collection |
InK@SMU |
| language |
English |
| topic |
Customer satisfaction Singapore industry service excellence Asian Studies Management Sciences and Quantitative Methods |
| spellingShingle |
Customer satisfaction Singapore industry service excellence Asian Studies Management Sciences and Quantitative Methods Institute of Service Excellence, SMU CSISG fieldwork methodology whitepaper |
| description |
Comparisons of Results and Respondent Demographic Profiles between Interviewer Administered Face-to-face Survey and Respondent Self-administered Online Survey for the Customer Satisfaction Index of Singapore (CSISG) |
| format |
text |
| author |
Institute of Service Excellence, SMU |
| author_facet |
Institute of Service Excellence, SMU |
| author_sort |
Institute of Service Excellence, SMU |
| title |
CSISG fieldwork methodology whitepaper |
| title_short |
CSISG fieldwork methodology whitepaper |
| title_full |
CSISG fieldwork methodology whitepaper |
| title_fullStr |
CSISG fieldwork methodology whitepaper |
| title_full_unstemmed |
CSISG fieldwork methodology whitepaper |
| title_sort |
csisg fieldwork methodology whitepaper |
| publisher |
Institutional Knowledge at Singapore Management University |
| publishDate |
2020 |
| url |
https://ink.library.smu.edu.sg/ises_research/77 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1075&context=ises_research |
| _version_ |
1712300789930655744 |