CSISG fieldwork methodology whitepaper
Comparisons of Results and Respondent Demographic Profiles between Interviewer Administered Face-to-face Survey and Respondent Self-administered Online Survey for the Customer Satisfaction Index of Singapore (CSISG)
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Main Author: | Institute of Service Excellence, SMU |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2020
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Online Access: | https://ink.library.smu.edu.sg/ises_research/77 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1075&context=ises_research |
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Institution: | Singapore Management University |
Language: | English |
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