CSISG fieldwork methodology whitepaper

CSISG fieldwork methodology whitepaper

Comparisons of Results and Respondent Demographic Profiles between Interviewer Administered Face-to-face Survey and Respondent Self-administered Online Survey for the Customer Satisfaction Index of Singapore (CSISG)

Saved in:
Bibliographic Details
Main Author: Institute of Service Excellence, SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2020
Subjects:
Customer satisfaction
Singapore
industry
service excellence
Asian Studies
Management Sciences and Quantitative Methods
Online Access:https://ink.library.smu.edu.sg/ises_research/77
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1075&context=ises_research
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/ises_research/77
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1075&context=ises_research

Similar Items