CSISG fieldwork methodology whitepaper

CSISG fieldwork methodology whitepaper

Comparisons of Results and Respondent Demographic Profiles between Interviewer Administered Face-to-face Survey and Respondent Self-administered Online Survey for the Customer Satisfaction Index of Singapore (CSISG)

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Bibliographic Details
Main Author: Institute of Service Excellence, SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2020
Subjects:
Customer satisfaction
Singapore
industry
service excellence
Asian Studies
Management Sciences and Quantitative Methods
Online Access:https://ink.library.smu.edu.sg/ises_research/77
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1075&context=ises_research
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Institution: Singapore Management University
Language: English
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