A New Appointment Rule for a Single-Server, Multiple-Customer Service System
This paper proposes a new appointment rule for the single-server, multiple-customer service system. Unlike previous appointment rules, which perform well only in specific service environments, the new rule can be parameterized to perform well in different service environments. The new appointment ru...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
1998
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/2219 https://doi.org/10.1002/(sici)1520-6750(199804)45:3<313::aid-nav5>3.0.co;2-a |
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| Institution: | Singapore Management University |
| Language: | English |