Are you sugarcoating your feedback without realizing it?

Managers tend to inflate the feedback they give to their direct reports, particularly when giving bad news. And by presenting subpar performance more positively than they should, managers make it impossible for employees to learn, damaging their careers and, often, the company.

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Bibliographic Details
Main Authors: SCHAERER, Michael, SWAAB, Roderick I.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2019
Subjects:
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/6411
https://ink.library.smu.edu.sg/context/lkcsb_research/article/7410/viewcontent/Are_you_sugarcoating_your_feedback_without_realizing_it.pdf
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Institution: Singapore Management University
Language: English