Are you sugarcoating your feedback without realizing it?
Managers tend to inflate the feedback they give to their direct reports, particularly when giving bad news. And by presenting subpar performance more positively than they should, managers make it impossible for employees to learn, damaging their careers and, often, the company.
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Main Authors: | SCHAERER, Michael, SWAAB, Roderick I. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2019
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6411 https://ink.library.smu.edu.sg/context/lkcsb_research/article/7410/viewcontent/Are_you_sugarcoating_your_feedback_without_realizing_it.pdf |
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Institution: | Singapore Management University |
Language: | English |
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