Adaptive Learning in Service Operations
We propose a decision analytics approach that leverages adaptive learning in the refinement of service operations. We aim to integrate service design and service pricing with downstream operational decision-making related to service provision. This approach involves: collecting consumer data and est...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2012
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/1744 http://dx.doi.org/10.1016/j.dss.2012.01.011 |
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| Institution: | Singapore Management University |
| Language: | English |