Engaging drivers via competition: A case study with arena
Sustained work enthusiasms of drivers are crucial for the success of large-scale ride-hailing platforms. In this paper, we conduct the first-of-its-kind exploration to encourage active participation of drivers via competition. We design Arena, a competition where drivers compete for prizes via compl...
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Main Authors: | CHENG, Hao, WEI, Shuyu, ZHANG, Lingyu, ZHOU, Zimu, TONG, Yongxin. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2021
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Online Access: | https://ink.library.smu.edu.sg/sis_research/6788 https://ink.library.smu.edu.sg/context/sis_research/article/7791/viewcontent/mdm21_cheng.pdf |
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Institution: | Singapore Management University |
Language: | English |
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