Improving service quality of bidv ibank At bidv so giao dich 1 branch = Nâng cao chất lượng dịch vụ BIDV Ibank tại dịch vụ BIDV chi nhánh sở giao dịch 1
Reviewing the service quality measurement models and building a suitable model for measuring iBank service quality. Analizing and evaluating the situation of iBank service quality at BIDV So Giao Dich 1 Branch by selected model. Outcomes, shortcomings and causes Recommending suitable solutions to im...
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| 格式: | Theses and Dissertations |
| 語言: | English |
| 出版: |
2020
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| 主題: | |
| 在線閱讀: | http://repository.vnu.edu.vn/handle/VNU_123/100464 |
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| 機構: | Vietnam National University, Hanoi |
| 語言: | English |