The Mediating Role of Patient Loyalty on the Relationship Between Satisfaction on Physical Environment and Intention to Recommend
The health care industry, in general, has experienced a change in the last years due to stiff competition. More and more are now expected from hospitals, not only on offering competitive prices but also on providing quality services. With the greater expectations from patients, the need to deliver h...
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| Main Authors: | , |
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| Format: | text |
| Published: |
Animo Repository
2022
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/apssr/vol22/iss2/7 https://animorepository.dlsu.edu.ph/context/apssr/article/1422/viewcontent/RA_206_revised.pdf |
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| Institution: | De La Salle University |