Port service quality in the supply chain management context
Purpose - The purpose of this paper is to widen knowledge on port service quality in the context of supply chains and by proposing and testing a new service quality model, identify the key determinants of a quality port. The benefits of port service quality, impact of port service quality on supply...
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| Format: | Final Year Project |
| Language: | English |
| Published: |
2012
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| Online Access: | http://hdl.handle.net/10356/49237 |
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| Institution: | Nanyang Technological University |
| Language: | English |