Port service quality in the supply chain management context

Purpose - The purpose of this paper is to widen knowledge on port service quality in the context of supply chains and by proposing and testing a new service quality model, identify the key determinants of a quality port. The benefits of port service quality, impact of port service quality on supply...

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Bibliographic Details
Main Author: Cheng, Ying Ying.
Other Authors: School of Civil and Environmental Engineering
Format: Final Year Project
Language:English
Published: 2012
Subjects:
Online Access:http://hdl.handle.net/10356/49237
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Institution: Nanyang Technological University
Language: English
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